In Europe, the software giant is awaiting a court ruling on whether it'll get a breather on antitrust sanctions imposed earlier this year. On the digital music front, the company is playing catch-up with Apple Computer and trying to keep content safe from illegal copying.
Meanwhile, the Longhorn version of Windows is still a work in progress. And everywhere the company turns, it seems, there's a new virus targeting its products and people wondering whether it's safer to use someone else's browser.
But in London earlier this week, where he sat down with a handful of UK journalists for a wide-ranging chat, Ballmer remained characteristically upbeat.
"I have a fundamental optimism about the future of information technology and the role Microsoft will play in that future," he said. "The two big drivers are Moore's Law and innovation in software -- which is where we come in. I see integrated devices going to many more people. The number of smart phones sold is relatively small -- that number will grow."
On new markets and products, he said: "When we're not first, our goal is to be the first to get it really right, and if not the first two, then the first to make any money off it. We have good competition, we're getting back to a rational environment, and we have settled many of our legal issues around the world. We trust that (the European Commission case) will resolve itself."
And that's not all he had to say for himself and the company he helms.
Q: Doesn't the EC case represent a threat to Microsoft's very business case by potentially restricting your ability to enter new markets by shipping products with Windows?
A: I don't think there's anything in the case with the EC that discusses our entry into new markets. This was resolved in a satisfactory way in the US. We'll wind up with some kind of a framework. There is competition and there's always been competition. Maybe it's easier to understand that today than it was a couple of years ago. [On the appeal to have the EC Media Player sanctions suspended] I don't have much to add beyond what we said in court.
How much progress do you think you have made with the Trustworthy Computing security programme?
We'll be working on Trustworthy Computing for the rest of my days at Microsoft, which I hope are many. There are bad people out there in cyberspace and they are not going to go away. We are going to have to be vigilant. That's going to last for the duration. The bad guys only have to be right one time and we have to try to be right every time. We have made three years [worth] of progress, if not more. It's not like five or six years ago viruses didn't exist. More damage has been done in other periods of time [than today]. The last 12 months was a better 12 months by a margin. I do believe in the next two to three years we will get good enough and customers' practice of implementation will get good enough.
We'll be working on Trustworthy Computing for the rest of my days at Microsoft, which I hope are many.
We can never say to people the answer is to get the most recent version. That's why we talk about the need for isolation. We need to have ways of isolating those systems -- that's some of what we've done with XP SP2. In corporates the number one way people get viruses is in fact with machines that are on their networks sometime and off the network other times. How do you check before you re-introduce someone to the network? Do I want to make sure they have all the patches implemented? It's a form of isolation. [we hope to have it in Windows] certainly by Longhorn but the goal is before Longhorn.
Does the rise in popularity of other browsers such as Firefox reflect user dissatisfaction with the lack of innovation in IE in recent years?
The focus on security has pushed back some of the innovations. Windows XP Service Pack 2 (SP2) has pushed things out, but in fact SP2 really was a major browser release. It's a funny thing for me to have to defend our strategy. Usually we're saying, 'WeÃ,¹ve got all this stuff in terms of new features,' and people are saying, 'What about security?'... Do I know that there is list of features as long as your arm that people would like? Sure. But we had to focus on security and reliability.
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