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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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Adobe CEO Chizen finds the right moment to leave By Martin LaMonica, CNET News.com November 15, 2007 URL: http://www.zdnet.com.au/insight/business/soa/Adobe-CEO-Chizen-finds-the-right-moment-to-leave/0,139023749,339283798,00.htm
With digital information exploding, Adobe's outgoing CEO sees lots of room for innovation on the desktop and the Web. ![]() The company continues to rack up double-digit earnings growth as it rides a very successful introduction this year of its, media-authoring package Creative Suite 3. Looking forward, the picture looks good as well, financially and strategically. And so Chizen decided to step aside, handing the reins to current President and Chief Operating Officer Shantanu Narayen, who will become president and CEO at the beginning of next month. During his seven years as CEO (and 14 years with the company), Chizen has overseen dramatic changes at Adobe, most significantly its merger with Macromedia in 2005. Rather than cater just to designers with products like Illustrator, Adobe now has a wide product portfolio of customers that includes creative professionals, as well as consumers and businesses. After announcing his planned resignation from the "all-consuming" job of CEO, Chizen spoke to ZDNet Australia's sister site CNET News.com about Adobe's strategy, its prospects, and the Internet industry at large. Q: You said that you chose to leave now to show that it had nothing to do with the company's financial health. On the other hand, Adobe definitely has heightened competition from Microsoft and potentially Google. What was behind the timing?
This was all about me. And what I was looking for -- knowing that I didn't want to do this forever -- I was looking for an opportunity in which I could take a break, and when I felt that the company was in good shape. This company has given a lot to me, has fulfilled a lot of my wildest dreams, or exceeded my wildest dreams, and I wanted to make sure I left the company in good shape. I think about what we've accomplished, or are about to accomplish, this year with 22 percent growth, year over year, and I think about how the company is positioned going forward, I feel really good about my decision. And that's the extent of it. One of the things you said during the conference call is that you changed to a platform company -- one of the changes between seven years ago and now. And you're a much more diversified company as well. How has being a platform company put you in a stronger position? You think about PostScript and the company's ability to then come out with applications like Illustrator ... and the other solutions that took advantage of PostScript. And think about what we did with the Acrobat and the Adobe Reader. [We came] out with LiveCycle as an enterprise-class product around that platform. And what Macromedia did around Flash authoring and the Flash Media Server. So [I tried to] encourage and force the company to think about the value of those platforms and what it means, in terms of developing new applications that we would have insight on. One of the things that was clear at the Max [Adobe customer] conference was that Adobe wants to make money on services. But that's not really your heritage. So how do you take advantage of online software without disrupting your revenue stream and business model? So services is just yet another enhancement, or shift, that Adobe has to go through. I have confidence that Adobe, the company, will be able to do that. Fortunately for Adobe, we are a technology company first. And I believe that in the high-tech industry, if you get the technology right, everything else, you can figure out. Even in the area of services, we already participate in services -- from our revenues perspective, to a small degree, but we are participating. Create PDF Online has been a service that's been available on a subscription for a number of years. If you think about what we've done with Premiere Express, providing a [video editing] service to partners like Viacom, YouTube, and PhotoBucket -- and what we're doing with Photoshop Express in the future -- that will be a service offering. So what you'll see us do is take our technology and look at different ways of delivering that and monetising that. The good thing for Adobe is that because a lot of today's revenue sources are from products that require the power of a desktop, we will be able to experiment, and we have time to experiment to figure out what new business models work for us because our core revenue stream is still dependent on desktop-computing power. And you see enough life in the desktop software area? Creative Suite 3 sales seem to make it look like there is. On this question of the competition from the low end, there's a lot of great Webware and free products out there for things like photo editing. How do you stay ahead of that? People have certainly been impressed with Premiere Express, and that will differentiate us from competition. Today, even though you have free photo-editing software with Picasa, Photoshop Elements continues to be No. 1 in its category. Microsoft is clearly going after more and more parts of Adobe. Do you think it is playing fair? Adobe's a big company (it projected on Monday that its revenue this year will be US$3.1 billion). But is it big enough to stand alone three or five years from now? If I think about what's going to happen with the delivery of information, the type of media that's used to consume that information -- the whole world is going to change over the next three or five or six years, and Adobe is an a unique position to take advantage of that, unlike other categories that have lots of suppliers, and the market is not changing that fast. I don't know how many CRM solutions you need or how many business-analytical solutions you need -- those are not new opportunities. But how people engage with ideas, and the information tools that are required -- that's changing as we speak. When I've heard you talk about open source, you've made it clear that you can't go too far in giving away too much. But you do participate in open source. So do you think you'll continue to have a hybrid approach?
But clearly, where we are bringing out new innovations, where we're taking out our research and development resources to create entirely new solutions -- those, I believe, will continue to be proprietary. Because we have to figure out how to monetise them so we can continue to invest in the future. If the whole world were open source, companies like Microsoft and Adobe would not exist. And I think it would make it that much harder for the open-source community because the open-source community takes a lot of the practices and some of the ideas from commercial companies and enhances them. If we didn't exist, there would be less to enhance. Back to this discussion about platforms. Is AIR (Adobe Integrated Runtime) the next big platform for Adobe? Where do you see that going -- even beyond desktops? And anywhere includes not only the PC but also mobile handsets, cable boxes, and other non-PC environments. The good news for developers is that they don't have to change their practices. They can take all their knowledge around not Java, Ajax, what they know about Flash and the Flex framework, and they can use that to create great applications. That is our future, and we think we have a unique advantage because we're not forcing the people who develop this stuff to learn a lot of new things. It's evolutionary for them, even though for the end user, it'll end up being revolutionary. Any plans after the end of fiscal 2008 (when Chizen's job as strategic adviser to Adobe ends)?
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