Inside NAB's first concept branch: photos

The National Australia Bank (NAB) is looking to smarten up its branches going forwards, and last month unveiled its very first concept store in Melbourne. ZDNet Australia went to take a look behind the scenes at the branch's mix of smart self-service technology and open-plan design.

(Credit: Luke Hopewell/ZDNet Australia)

The new concept branch is situated on the ground floor of this colourful building, the bank's Docklands office.

The concept branch was opened in December with a view to being a new, retail-style approach to banking rather than the traditional teller-driven system.

Talkback

Thanks :)

smithjone2smithjone2 January 17th, 2012
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Wow.
What a flop.
The CBA concept branch in Brisbane is 10x more modern in terms of design, execution & available services at hand (to customers).
The last time I picked up a pamphlet in a bank was 2006 from a bank not so different than the one on the photos (minus the iPad).
LOL.

cootifiedcootified January 17th, 2012
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All this is a promotional stunt, to show the public that they are a "progressive, with it now, hip, techie" organisation. All the major 4 has done them over the last 5 years BUT how many branches have they actually created or rebuilt with all the gizmos ?. People just want to get in, see someone behind the counter and get out !

jeff_sydjeff_syd January 17th, 2012
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Brilliant. You can now go into a branch and use an iPad to use their woefull internet banking platform.

gr1fgr1f January 17th, 2012
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