ICT staff underpaid, undervalued: APESMA

Voted by

Brian HavertyJune 14th, 2011

ICT employers are not doing enough to ensure their workers are kept happy and motivated, according to a survey by the Association of Professional Engineers, Scientists and Managers (APESMA).

Of the total 257 respondents drawn from the APESMA membership, 88 per cent indicated they found the lack of recognition or appreciation in their organisations demotivating. While almost 65 per cent believed they had contributed to their organisation's survival during the economic downturn, 67 per cent of these people felt unrecognised for their contributions.

The respondents' contribution during the global downturn has lead to changes in their workload, with 83 per cent reporting an increase and, of these, a further 83 per cent stated they were not compensated for their efforts. Respondents said that they felt undervalued by their employer despite their contributions, with over half believing that their employer views them as a cost that could be cut without impacting the organisation.

"It is an indictment on the industry that while 88 per cent of ICT workers said they were largely motivated by their remuneration package, over 40 per cent of those in the private sector didn't have any kind of salary review last year," APESMA CEO Chris Walton said.

However, monetary compensation was not the only demotivating factors for respondents. Eighty five per cent of respondents said that poor or incompetent management and leadership were demotivating influences in their workplace. Additionally, 80 per cent stated that management did not listen to ICT staff about what could be reasonably achieved with existing staff levels.

The full report, titled At the Crossroads: Barriers to Rebuilding ICT capability post-GFC (PDF), is available online.

Talkback

ICT covers a wide variety of roles, but the summary is hardly surprising for anyone who has been around a while. Unless you're in a tech-focused company most IT staff are for support and treated as a necessary evil, which ends up a no-win situation for the employee.

If you're slightly further up the chain (developer/analyst), then you're still probably treated better, but bored out of your brain due to the fact that the finer operational details of most businesses are quite tedious to work with day after day.

Most ICT staff are easily pushed around and replaced, so don't expect this situation with employers to improve much anytime soon.

echelonechelon June 14th, 2011
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Underpaid is sure, easy replaced is sure, just because they couldnt find the right employee, or another worse case is the employer dont know how to USE us, the ICT guy.

They always treat us as Normal Clerk, come and go easy replacement, due to most of US dont do silly things, if we did, they dont realise how much damage we can done to a business, by alter a few keyword in mail server, let go of some blocked ports, reset admin password to easy guess one, the list go on.

By doing this we dont get respect, but it shows them our importances toward a company's daily operation. (When ship happen they only call us to fix, after that they dont want to pay us)

dlovepdlovep June 23rd, 2011
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