Full Duplex by David Braue

A view from the trenches of Australian telecommunications. As the name implies, it’s a two-way conversation and we ask you not to pull any punches ... we won’t.

Bluff called, can Conroy still tame Telstra?

Posted by David Braue @ 16:32 53 comments

It can't really have come as a surprise to many, but Telstra's decision to fight Conroy's separate-or-be-separated mandate has thrown a spanner in the government's plans to turn lion tamer and pry the copper loop from Telstra's hands once and for all.

By next year's election, one assumes Conroy will want to be able to showcase his many achievements as minister — and the taming of Telstra would have to be high on his list.

Not only will Telstra not come quietly, it turns out, but the company seems set to throw its weight around in an ever-fiercer wrestling match that could easily drag into next year and taint Rudd's plans for a smooth re-election.

That is not to say Rudd faces much real competition from the Opposition as it is currently operating; Nick Minchin's hollow opposition to the NBN will be as irrelevant during the election campaign as it is now.

However, by next year's election, one assumes Conroy will want to be able to showcase his many achievements as minister for Communications — and the taming of Telstra would have to be high on his list. The Rudd Government has shown itself able to be big on vision when unlimited budgets seem to be suddenly available, but if it cannot deliver a legislative outcome to match, it will face some very real problems next year.

Widely-perceived nice guy David Thodey can only be laughing from his executive chair. Although he has shied away from the belligerent defiance that marked his predecessor's tenure, there was no way Thodey was simply going to hand over the keys to Telstra's empire. The company's submission to the government's legislative inquiry minced no words in proving that Conroy has a long, difficult fight ahead of him in his effort to become a lion tamer — and that Thodey is quite happy to join him in centre ring as the government's nemesis.

The irony: even though Conroy was quick to work the media with his claims that Telstra was welcome to stay the way it is now, he was agitating for change in no uncertain terms — and change of which Telstra was a part. After all, the market may be able to work around Telstra, but it's expensive and time-consuming. Now that Conroy clearly won't get the compliance from Telstra he seemed to think he would, he faces some difficult choices.

Foremost among these, of course, is drafting legislation that will actually freeze Telstra out of new wireless spectrum offerings and divest it of its Foxtel holdings. Although Conroy positioned these two Telstra businesses as tools for forcing Telstra to the table over separation, the reality of the wireless market is that Telstra is just about the only telco with the capital-raising capabilities necessary to buy large blocks of expensive wireless spectrum for nationwide service coverage.

Sure, smaller telcos or consortia may cherry-pick key markets like they did in the 3G auction, but the real-world interest in LTE and the so-called "digital dividend" to be available in 2014 is still anybody's guess. Excluding Telstra from the process may serve political objectives, but it's also likely to hamper competition during spectrum auctions and deliver lower overall licensing revenues to the government once the sale of that spectrum is complete. This is hardly ideal.

Ditto Foxtel: Telstra's warning that divesting the company of its share in Foxtel will see the content provider snapped up (and, by implication, muzzled) by media conglomerates is hardly far from the realm of possibility. Foxtel's ongoing success would make it an attractive target, and the government will have to consider how this scenario would affect its media ownership policies.

Furthermore, and correct me if I'm wrong, but there would seem to be little precedent for mandatorily divesting companies of their assets or shares in joint ventures when there have been no allegations of impropriety. This really is blue-sky territory for Conroy, with ponderous litigation and blown-out time frames a near certainty as Telstra resumes its official policy of foot-dragging and Conroy tries to find the right balance of kindly coercion and hard-nosed legislation.

Conroy can't back down now ... to flat-out cave to Telstra's demands would reposition Conroy as a toothless tiger beholden to Thodey's [whim].

The big problem is that Conroy can't back down now, although as I have already suggested he seems to already be treading that line. However, to flat-out cave to Telstra's demands — even its rather presumptuous attempts to influence the timetable by which government legislation is decided — would reposition Conroy as a toothless tiger beholden to Thodey's lion-hearted resolve.

This outcome would serve nobody but Telstra, perpetuating the status quo and forcing Rudd and Conroy back to the crisis table as they continue to try to deliver their NBN vision without bankrupting the country. Unfortunately, however, as always Telstra retains the power that inertia provides: it is Conroy's job to change the situation, and quick. If anything is actually going to change, it needs to be Conroy with the whip in hand.

Staring down a wild beast always carries risks, and Conroy certainly has his hands full. How well he handles this new challenge will determine whether we're hurtling towards a great new era in telecommunications — or fated to even more years stuck in the grip of Telstra's well-entrenched market position.

Were Conroy's separation terms just empty threats? Could an unshackled Telstra become a key election issue? What should Conroy's next step be?

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Talkback 53 comments

    zzzzzz Anonymous -- 13/10/09

    gee...who couldn't see this one coming?

    I'm sure Conroy, as much as i'd personally like to think so, isn't a complete idiot. He would not have made threats wildly without a contingency. If (as David says above) Conroy wants to take some shiny trophies to the next election, we can surely expect the big guns to come out blazing, and fast.

    Yes he would Anonymous -- 19/10/09 (in reply to #320384503)

    Like he already slammed iinet before the outcome of the AFACT case. He is a complete idiot with a big mouth.

    stick with it Anonymous -- 13/10/09

    Let's hope Conroy see this through. This country needs it. That Telstra is now starting to play the jobs and shareholder cards (more) is telling. Does anyone really think that those in charge at Telstra truly care about eliminating sour outsourcing someone's job?! Does anyone think that with cheaper retail prices, demand will drop and jobs will erode...? Telstra needs to separate, if not voluntarily then by legislation. They had their chance. Which should give their shareholders some food for thought: Dominant market leader in the telecoms realm unable to grow share price over many years....?! Blames having to support infrastructure for other companies...but now doesn't want to split it out...? Having cake and wanting to eat it too?

    ....stick with it Anonymous -- 13/10/09 (in reply to #320384563)

    Seems to me, that you and a few others have nothing better to do do, than continually berate Telstra shareholders, for being nothing more than Telstra shareholders. One moron in particular continually slams the company, and constantly refers to "greedy Telstra shareholders" and then comes out saying he will buy Telstra shares, if and when they go down to $ 3.00. If that is not being a rank idiotic hypocrite, then I don't know who is. And you sound exactly like he does, a complete idiot. But what goes around comes around, and you clowns will eventually get your just desserts.

    ....stick to it Anonymous -- 13/10/09 (in reply to #320384666)

    Seems to me, that you and a few others have nothing better to do do, than continually defend Telstra shareholders, for being nothing more than Telstra shareholders. Gotta love the old shareholder, as the price goes down they call more people moron and clown but whose the one here who still has those paltry shares. I sold my T3 I paid $2.22 for first day of trading, for $3.24 and got my just desserts with cream and a cherry on top, just like you could have. So who is the complete idiot?! $3 for full Telstra sounds like $3 to much to me.

    ....keep sticking to it ! Anonymous -- 14/10/09 (in reply to #320384698)

    Well well well, lets all give three cheers for this genius, duh !

    Well well well duh Anonymous -- 14/10/09 (in reply to #320384807)

    I made $1 per share and you are losing probably three times that, duh. Yep three cheers for the genius. Seems by calling others morons and idiots you are already getting your just deserts...deserts with 1 s, it's not cheesecake... genius...!?

    Separation steve -- 14/10/09 (in reply to #320384563)

    You state that Telstra needs to separate. Why does it need to separate?

    Cheaper retail prices. I do not think so as the ACCC sets the wholesale price.

    Access to exchanges. Maybe but when an exchange is full it is full. If Telstra has delayed removal of old unused cable to delay access then they will get caught out as seen recently.

    I think the only reason the govt wants Telstra to separate to avoid any competition to it's NBN. If Telstra was able to keep its cable access network then a lot of people who are happy with thier existing service (regardless of the ISP) they will have no reason to change to the NBN. This would make to business case for the NBN that much harder to justify.

    If I have overlooked anything I am sure someone will tell me.

    Re: Separation Anonymous -- 15/10/09 (in reply to #320384934)

    You're correct. It's shocking that the government wants to take Telstra's HFC (hybrid fibre coaxial cable) when it was only originally rolled out because Telstra supplied the debt (monies) to do so. It also took several years for Telstra to make any profit from the cable network.

    Furthermore, it's interesting to note that in Hong Kong, Singapore & Portugal, some cable networks now offer 1gbps (1000mbps) download speed - with all programming being IPTV. Why would any residential (not business) customer bother with 100mbps NBN?

    A lesson in fibre RL -- 15/10/09 (in reply to #320385704)

    A simple upgrade of the equipment on both ends can boost speeds on the NBN from 100Mbps to 1000Mbps. Geez, how many times do I have to explain this?

    Telstra vs. Conroy Anonymous -- 14/10/09

    Just a question to all out there but isn't it illegal for a government to force this kind of thing on to any company?

    If this is the case, Telstra only needs to push it and end of story.

    Conroy is all hot air and this is very dangerous when a government offical. From day one he has proven that he has no knowledge of what to do and it appears that he dreams up things and then runs with them hoping the technology is available. He actually reminds me of a 2 year old with a new toy, I would say 4 or 5 year old but 4 or 5 year old kids know more about technology them him.

    That doesn't matter. Anonymous -- 14/10/09 (in reply to #320384775)

    It doesn't matter if it's illegal or not as long as they say they are doing it for the sake of all the Australians. They create the law anyway.

    The point is that they need to make sure that there are more people who are happy with what they are doing and are willing to vote for them in the next erection than people who aren't

    yes, and there are Salami Chujillo -- 14/10/09 (in reply to #320384935)

    more than 1.44 million people that are happy with what they're doing. You have my vote Mr Rudd. God bless the NBN, please also bless Sydney and Vasso's TLS shares too, just this once.

    Re: Telstra vs. Conroy Anonymous -- 15/10/09 (in reply to #320384775)

    If Telstra can prove in court that they will not receive a fair market value from the governments break-up & compulsory acquisition of its assets then Telstra may be able to create a big legal problem.

    Furthermore, if this goes to court, then every major institutional investor on the planet will take serious interest (not that some aren't already) in how Rudd treats investors, especially given that Rudd wants to raise more debt in bond sales & eventually sell-off the government holdings of the NBN.

    There's also some noise by Conroy that Telstra may become richer from a break-up, just like his rhetoric of the internet filter, his point simply is not true. Re: http://www.theage.com.au/business/conroy-doesnt-hold-all-cards-20091012-gu2q.html

    Yawwnnn Anonymous -- 14/10/09

    Of course Telstra will whinge endlessly about the changes needed to give the customers a fair go. Monopolies can always think of a hundred reasons why they should keep their monopoly power.

    Anyway, what else could Telstra do with their wellknown spin dept, plus the huge legal dept they have created in-house?

    Monopolies Anonymous -- 14/10/09 (in reply to #320384987)

    Monopolies such as the NBN Co, you mean, or monopolies that actually have some competition?

    Re: Monopolies RL -- 15/10/09 (in reply to #320385012)

    No, I think Anonymous is referring to vertically integrated Monopolies who dictate network access, not Wholesale Monopolies who provide open access to all.

    Wireless spectrum prices Mark Newton -- 14/10/09

    Hi David.

    In relation to wireless spectrum, you said:

    "Although Conroy positioned these two Telstra businesses as tools for forcing Telstra to the table over separation, the reality of the wireless market is that Telstra is just about the only telco with the capital-raising capabilities necessary to buy large blocks of expensive wireless spectrum for nationwide service coverage."

    Spectrum is sold by the Government at auction. If the price is high, it's only because cashed-up operators like Telstra are prepared to bid billions on it.

    If Telstra is excluded from the auction, I'd expect the price to be substantially lower, and the notion of "expensive" spectrum for nationwide coverage will need to be reevaluated.

    That'll have flow-on effects, of course. Spectrum auctions are a major cash cow for the Government, they're essentially selling the gaps between the air molecules for billions of dollars :-) If the price falls, Commonwealth revenues from selling it will also fall, and the Government will need to find some other way to prop up its income.

    Complicated, eh?

    Re: Wireless spectrum prices Anonymous -- 15/10/09 (in reply to #320385140)

    "and the Government will need to find some other way to prop up its income."

    Simple. Rudd will raise taxes.

    They will raise the compulsory super contributions from 9% to 12% (note: it's a 33% increase - not 3%) with extra taxes on top for voluntary contributions.

    The Henry tax review will also be a sham, with the full tax rate for personal capital gains coming back in full force.

    Fair go is finished. Anonymous -- 14/10/09

    Australians are seeing a dictatorial and vindictive Government use blackmail and threat to gain advantage for their NBN monopoly.

    Where is the ACCC that is expected to promote competition and where is the Future Fund that spoke up to get rid of Sol but is now silent, supposedly reluctant to offend the Government.

    re Fair go Anonymous -- 14/10/09 (in reply to #320385214)

    Sydney?

    No Fair go Anonymous -- 15/10/09 (in reply to #320385236)

    No. Me of course !

    No rhythe or reason. Anonymous -- 14/10/09 (in reply to #320385214)

    Keep calm Senator. Sydney Lawrence -- 04/10/07

    Oh Dear Senator COONAN displays all the mental capacity of the original neanderthal.

    Her attacks on the Telstra Executives show her (and her Governments) panicking desperation///

    Respect please Sydney Lawrence -- 22/05/08

    Please do not be so discourtious as to put words into Senator Conroys mouth.

    He has said that he will look at every angle of the situation and decide what is best for Australia and Australians///

    Although Senator Conroy has done exactly that, he's now a blackmailer and our friend will again be voting for the Neanderthals.

    Oh how the story and players change, while there's only ever one constant, who is always right no matter what.

    Begins with T and ends with elstra.

    No rhythe or reason. Anonymous -- 15/10/09 (in reply to #320385505)

    More boring banter from RS. Begins with C and ends with rap.

    $3.13 Anonymous -- 15/10/09 (in reply to #320386266)

    Begins with $3.00 and ends with 13c

    $3.11 Anonymous -- 16/10/09 (in reply to #320386341)

    Today it begins with $3.00 and ends with 11c.

    Some choice Mr Conroy. Anonymous -- 15/10/09

    The blackmail and threats that I refer to are obvious.

    The "choice" that Mr Conroy refers to is the "choice" you have when a gunman puts a gun to your head and gives you the "choice" to give your money to him OR cop a bullet in the head.

    Choice Paul Grenfell -- 15/10/09 (in reply to #320385892)

    Many Shareholders seem to forget , that they bought them with a warning of possible Regulatory Changes. The Govt has every right to adjust the Regulatory Framework. Telstra and the Shareholders will just have to bite the bullet..

    No choice. ALP lies. Anonymous -- 15/10/09 (in reply to #320385939)

    Paul, you're swallowing ALP lies. At no time prior to the T3 sell-off, had the ALP previously stated it wanted a separation of Telstra. The ALP is currently misleading the voting Australian public & is attempting (albeit poorly) to do the same with international institutional investors.

    Quote from: http://www.theage.com.au/business/conroy-doesnt-hold-all-cards-20091012-gu2q.html

    "ALP policy at the time of the T3 sale and in the 2007 election merely said "Labor will ensure that 'Telstra's wholesale and retail functions' are clearly distinct within the company''

    Note the phrase "within the company", nothing about "separation" whatsoever, period.

    Re: No choice. ALP lies. Anonymous -- 15/10/09 (in reply to #320385982)

    FYI: When I state "separation" I refer to the currently proposed "break-up" by the government.

    No choice at all really......................... Anonymous -- 15/10/09 (in reply to #320385984)

    Paul, you say "Many Shareholders seem to forget , that they bought them with a warning of possible Regulatory Changes. The Govt has every right to adjust the Regulatory Framework."

    Do you really call the proposed "break-up" by the Government, "adjusting the Regulatory Framework". Even the most cautious investor would recognize that as an honest call, don't you think ? I wonder if Conroy sleeps easily.

    No choice at all really......................... Anonymous -- 15/10/09 (in reply to #320386280)

    Oops, meant to say "Even the most cautious investor would NOT recognize that as an honest call, don't you think ?

    Adjusting the framework ? Anonymous -- 15/10/09 (in reply to #320386280)

    Last sentence,T3 prospectus, clause 5.3 page 53.

    ...'the Commonwealth has announced that it will review the telecommunications competition regulatory regime in 2009'.

    So that's "Adjusting the framework" is it ! Anonymous -- 16/10/09 (in reply to #320386324)

    Well we will see what happens in an unbiased court of law, won't we !

    Yes but no Anonymous -- 16/10/09 (in reply to #320386791)

    The same unbiased courts Telstra keeps losing at, but never accept the umpires decision, parasites.

    fanbois Anonymous -- 17/10/09 (in reply to #320386280)

    where have all the dirty little telstra fanbois gone?

    re: fanbois Salami Chujillo -- 17/10/09 (in reply to #320387202)

    they're gone cuz they lost the debate. See, greed will get you nowhere.

    re re fanbois RS -- 18/10/09 (in reply to #320387527)

    I wonder where Detective Scrote - my evil, less intelligent, less handsome, much more greedy, reverse copy cat twin - has ended up too? Curious.

    Perhaps you are right Mr. Chujillo (my "other" alter ego, LOL...) about the greed.

    No choice really......................... Anonymous -- 15/10/09 (in reply to #320385939)

    I still wonder how the Future Fund knew exactly when to sell off their big parcel.......?

    Legal Eagles get ready. Anonymous -- 15/10/09

    When I purchased my shares there was no talk of break-up and destruction of Telstra.

    In fact the Howard Government stated they had no plans to split Telstra. If Conroy wants part of our company he must pay full price.

    Re Legal Eagles. Anonymous -- 15/10/09 (in reply to #320386363)

    'In fact the Howard Government stated they had no plans to split Telstra'.

    Did they now?

    Jo Best, ZDNet 03 October 2007 03:35 PM.

    'Coonan threatens to break Telstra in half'

    'Communications Minister Helen Coonan has revealed the government is considering the structural separation of Telstra as part of a planned fibre-to-the-node rollout'.

    http://www.zdnet.com.au/news/communications/soa/Coonan-threatens-to-break-Telstra-in-half/0,130061791,339282548,00.htm

    Re Re Legal Eagles. Anonymous -- 16/10/09 (in reply to #320386370)

    Anon I was referring to the information provided in the prospectus for the Telstra share sale.

    Could you advise if there was any mention of a Telstra destroying break-up in that prospectus?

    re re re Anonymous -- 16/10/09 (in reply to #320386678)

    'In fact the Howard Government stated they had no plans to split Telstra'. Where did you say prospectus?

    But if you scroll up, someone else has kindly left a message for you there too, let me copy it for you before you invent more fine print which isn't there.

    Last sentence,T3 prospectus, clause 5.3 page 53.

    ...'the Commonwealth has announced that it will review the telecommunications competition regulatory regime in 2009'.

    Thanks to the supplier of this, which says it all. Because if that was from the prospectus as anonymous claims, then that was written when Howard was PM and they were going to have this review now too and maybe come to the same conclusion anyway.

    Keep grasping at straws.

    The straw broke the camels back. Anonymous -- 16/10/09 (in reply to #320386680)

    Australians won't accept blackmail and threat and will continue to support an Australian company that wants to compete with the proposed Government monopoly.

    blah Anonymous -- 16/10/09 (in reply to #320386745)

    the new telstra hype word, blackmail, ha. dont forget government monopoly too.

    go syd, go the shares.

    @The straw Anonymous -- 16/10/09 (in reply to #320386745)

    Government monopoly?

    It can't be a monopoly when there's multiple Telcos and hundreds of ISP's, can it?

    Well that's what you've been claiming when we mentioned Telstra's monopoly hold on the last mile!

    @@The straw steve -- 19/10/09 (in reply to #320386792)

    Anon - think about it. The NBN is the govt monopoly. It appears as the govt do not want any competition for the NBN to ensure the financial numbers stackup.

    All the competition will be at the retail level.

    @@@The straw Anonymous -- 19/10/09 (in reply to #320388846)

    And the difference, between this and the last mile is?

    You Telstra lovers also love to have your cake and eat it too, hey?

    @@@@The straw steve -- 19/10/09 (in reply to #320388850)

    Hi Anon. The difference is that before the NBN announcement any company could cable the last mile if that company wanted to. eg Optus HFC cable.

    @lots - The straw Anonymous -- 19/10/09 (in reply to #320388869)

    Any company could have Steve, but it was simply not feasible since Telstra had an insurmountable *monopoly* and that's what we are talking about, which you guys refuse to acknowledge but keep accusing the government of.

    A monopoly position Telstra would and did use to squash anyone who tried to invest in anything more than DSLAMs to compete with Telstra's fixed/PSTN. I'll use your comparison of Optus' HFC, back in 1994 and Telstra's disgusting overbuild thereof. This cost Telstra $961m and Optus $1.4b in write downs. All simply because Telstra wanted to and did squash Optus' attempts at investing in competing infrastructure.

    From accc archive

    http://www.accc.gov.au/content/item.phtml?itemId=806382&nodeId=55ab07ed8ae43f2cf0664d04b0552e0b&fn=Optus%20Appendix%20I%20-%20Telstras%20Overbuild%20of%20the%20Optus%20HFC%20Network%20-%20public%20version%20(May%2008).pdf

    Now the tables are being turned, poor Telstra are crying. How sad, Steve.

    buyback Anonymous -- 21/10/09

    The govt should buy telstra back. They could offer current shareholders to swap their Telstra shares for NBN shares, or give them a reasonable price.

    no buyback Anonymous -- 21/10/09 (in reply to #320389211)

    forgeting all the issue with fully privitising the nbn, what happens when they swap telstra shares for nbn and the nbn shares go down?

    the same people will again blame the government and demand they buy there nbn shares back.

    they need to face up to the fact *they* bought telstra and telstra have been no good and they have two options, hold and hope they will increase or sell and cut the losses.

    they can't expect the government to save there bacon.

    backwards incompatability Anonymous -- 10/11/09

    I care not one iota for the fiscal welfare of Telstra share holders. I would rather see instead an affordable world class telecommunication network, something that has always been within Telstra's capability to arrive at in Australia, but it keeps missing the bus. Having actually worked on Telstra's NextG project I observed a lot of waste (time, money, energy and resources), most of which being directly attributable to convoluted acts of subterfuge by over-paid and under-worked sorts manipulating the system to solidify their titles. Such inefficiency and lack of cohesiveness typically squanders any opportunity to deliver a world class and affordable telecommunications network in a timely and appealing way. I remain absolutely convinced that splitting up Telstra quickly and cleanly will benefit Australia, including those short sighted Telstra share holders who will eventually reap the rewards from the plethora of new market driven services instigated from a fast, pervasive, reliable and affordable telecommunication network foundation in this country.

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David Braue

David Braue

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