Full Duplex by David Braue

A view from the trenches of Australian telecommunications. As the name implies, it’s a two-way conversation and we ask you not to pull any punches ... we won’t.

Fowl play foiled, Telstra's fairy tale is over

Posted by David Braue @ 12:27 29 comments

In space, they say, no one can hear you scream. I can only wonder whether the walls of Telstra's boardroom provided equal coverage for the noises that must have been emanating from it after yesterday's bombshell announcement that the telco had been kicked out of the running to build the National Broadband Network.

These very optimistic gentlemen still think the government will realise the error of its ways and come crawling back. Not very likely.

Like many, I expected Telstra's dismissal was inevitable, given that it had openly flouted the NBN's guidelines and attempted to bend the process to its own wishes. But who would have expected it so soon?

And, no less, on such an apparent technicality: the tender's expert panel didn't even end up having to consider the implications of Telstra's non-compliant NBN bid, which at just over a dozen pages apparently didn't offer enough space to include the required SME plans.

Telstra was quick to bag technicalities, but it had no problem relying on them in its relentless campaigns against the previous government's Opel bid. That it would then engage in such a high-stakes game of chicken, intentionally flouting the rules, seems, well, surprising. At any rate, it's the day after the announcement, and Telstra's board is probably in meltdown — or, denial, as seemed to be the case when at 9:12am journalists received an invitation to the hastily assembled 9:15am conference call with CEO Sol Trujillo, CFO John Stanhope, and group general counsel Will Irving.

Chairman Donald McGauchie was not present, presumably because he was busy either repeatedly beating his head against a wall or writing a long apology to the government (that's p-r-e-t-t-y-p-l-e-a-s-e, Don, and I hear Minister Conroy likes cherry-flavoured candy canes).

The presence of Telstra's head lawyer confirms the company is now in defensive mode, mindful no doubt of the potential shareholder backlash for its disastrous decision-making. It's also a signal that Telstra will explore every possible avenue of redress, which everyone now agrees is certain to include litigation against the mean, nasty, biased, cruel government.

This is the sort of thing that gets senior executives sued in other countries. Whether or not it escalates to the point where shareholders forcibly eject Trujillo and others, I cannot now say, but things are guaranteed to get interesting either way. Here are a few relevant excerpts from the conference:

  • Trujillo, asked about Telstra's regional strategy (which I discussed last week): "We already have deployed ... ADSL2+ to a very significant portion of Australia, so a build in the regions would have to offer something more and better to a relatively small percentage of the remaining [population]. The strategy of building into the cities from the regions, in our view, is a competitor tactic of trying to protect their DSLAM investments in the cities, and using government money to basically supplement the capital they would not risk for the capital from their own shareholders."

  • Stanhope, asked how much money Telstra had spent preparing its NBN bid over two years: "I haven't really added it up, to be honest; it has been fairly small. We do have a high technical capability ... and the engineering skills to put a good plan together, and we believe it's a very good plan. That work is not wasted, hopefully, because we think we're the only ones who can do [the NBN]."

  • Irving, asked whether the government could override the expert group's decision to eject Telstra: "This is a request for proposal process rather than a tender ... the government has the power under the process, if it wanted to have Telstra in the process, to keep Telstra in the process. Even if you take their view of the way they say the RFP has been worded, they could still have us there." (cf my allusion to Forgetting Sarah Marshall a fortnight ago)

  • Trujillo piped in at the end, repeating what seems to have become a hopeful mantra amongst the unrepentant executives: "The outcome here is not over," he said, "at least as we think about it in terms of the options that the minister and ultimately the Prime Minister and Cabinet have, in terms of how they choose to go forward. I'm sure the panel and staff have decided they want to explore in more detail whatever options they think are alternatives to Telstra, and they can do that."

These very optimistic gentlemen still think the government will realise the error of its ways and come crawling back. Not very likely: later in the day, even Conroy wasted no time putting the boot in: "Telstra's board will have to explain to its shareholders why it has decided to sideline itself from a process that will shape the Australian communications sector for the next decade," was one of the choice bits in his media release.

You get the feeling he had just been waiting to let loose on Telstra; now that the company is out of the NBN, he can do it.

The implications of this decision are, of course, tremendous and the game is far from over: observers seem to agree that Telstra's role in the NBN will go from unilateral agitator to ongoing pain in the backside for whoever wins the bid. What effect this has, well ...

(Credit: Hyperion Books for Children)

In the meantime, I am reminded of a scene from Artemis Fowl, Eoin Colfer's fantastic story of a 12-year-old who captures a fairy police officer and holds her for ransom — then finds himself confronting her without bodyguard Butler when his elaborate plan goes pear-shaped:

"At the risk of sounding clichéd, I've been expecting you."

Holly didn't respond, didn't even look her jailer in the eye.

"So, basically, our situation hasn't changed. You are still my hostage."

"Yeah, yeah, yeah," muttered Holly, running her fingers over the rows of confiscated [fairy] equipment...

Fowl interrupted again. "It's not polite, you know, ignoring your host."

Holly snarled. "Enough is enough."

She pulled back her fist, fingers curled in a tight bunch. Artemis didn't flinch. Why would he? Butler always intervened before punches landed. But then something caught his eye, a large figure running down the stairway on the first-floor monitor. It was Butler.

"That's right, rich boy," said Holly nastily. "You're on your own this time."

And before Artemis' eyes had time to widen, Holly put an extra few kilos of spring in her elbow and whacked her abductor right on the nose. "Oof," he said, collapsing on to his rear end ... "You hit me," he said in disbelief.

Holly strapped on a set of [wings]. "That's right, Fowl. And there's plenty more where that came from. So stay right where you are, if you know what's good for you."

For once in his life, Artemis realised that he didn't have a snappy answer. He opened his mouth, waiting for his brain to supply the customary pithy comeback. But nothing arrived...

"That's right ... playtime's over [said Holly]. Time for the professionals to take over. If you're a good boy I'll buy you a lolly when I come back."

And when Holly was long gone, Artemis said, "I don't like lollipops." It was a woefully inadequate response, and Artemis was instantly appalled with himself. No self-respecting criminal mastermind would be caught dead even using the word lollipops.

Robbing Joe the Shearer to pay Paul

Posted by David Braue @ 14:28 67 comments

Sol Trujillo looked downwards for most of the time that Charles Macek, chairman of Telstra's executive remuneration committee, stood in front of 2,000 shareholders and spoke for 10 minutes before announcing that Trujillo was paid over $13 million for his services during the past financial year.

It was the kind of posture that suggested Trujillo wanted to just disappear under the table, at which Telstra executives sat while facing the shareholders at the company's annual general meeting held — and picketed by unions — in Melbourne recently.

With the submission deadline just five days away, the NBN was on everybody's lips as chairman Don McGauchie launched the expected tirade against the government while Trujillo — an experienced operator in whose mouth butter would seem not to melt — spruiked Telstra's success at making money for its shareholders. ...Read more

Dear Telstra: pack up your toys, go home

Posted by David Braue @ 16:30 221 comments

If you've ever played a board game with a young child, you've probably dealt with the internal struggles one faces in trying to establish a fair contest. Do you just let them win to boost their confidence; do you whip them outright to build their constitution; or, perhaps, do you agree to their requests for one-sided rule changes that favour their particular capabilities?

As Telstra's embarrassing half-response to the Federal government's NBN tender rockets through the media today, I couldn't help but think that the company's board has been spending a bit too much time playing Monopoly — the board game — with their grandchildren.

And not only have they been offering small perks like the pick-up-the-fines-when-you-land-on-Free-Parking or get-$500-when-you-land-on-Go rules, but they're likely relaxing hotel zoning laws and actively dipping into the bank to slip money into the lucky grandkids' hands. Is that a casino I see over on Ventnor Avenue? ...Read more

Heads in the cloud

Posted by David Braue @ 11:39 5 comments

My biggest project this year has been to scan, once and for all, hundreds of rolls of film negatives spanning the past 15 years of my life. More than 6500 pictures and 150GB of TIF files later, I am tantalisingly near the end (which will come when I figure out how to tag them all, but that's another story).

In the more immediate term, however, I have been considering how I might go about backing up such a massive amount of data, next to which my more conventional array of everyday files pales into insignificance. My short-term solution has been to copy the entire directory to an external drive, theory being that storing documents on two or three mechanical and therefore inherently unreliable devices is better than storing them on one.

With every vendor and his dog all talking about cloud computing these days, however, I have pondered more than once how I might benefit from this, which is apparently the next wave in computing. After all, the idea of getting a regular backup that's stored offsite, somewhere where it is looked after by people whose livelihoods depend on keeping my data alive, has a certain appeal to it. ...Read more

David Braue

David Braue

Journalist

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