Don't Fall for IT by Munir Kotadia

The world of tech is full of broken promises, marketing spin and schizophrenic behaviour. Munir Kotadia, editor of ZDNet Australia, attempts to bypass the drivel and tell IT like it is.

You're not on the (white)list, you can't come in

Posted by Munir Kotadia @ 16:54 7 comments

At this year's AusCERT conference, whitelists were a hot topic - but is anyone going to use them?

Whitelists, which stop unknown and unwanted applications from executing on corporate networks, work in the opposite way to our current blacklist-based computing model. Under blacklists, any application can run unless it's been nominated to be blocked.

Whitelists provide better protection than blacklists by stopping unknown applications - and therefore malware - by default.

Whitelisting: The future of corporate security?

One problem with whitelisting though is that, as with any security measure, it compromises flexibility and functionality in favour of safety. However, with the present state of the IT industry, a little less flexibility will have a positive effect.

I asked James Stewart, chief security officer at Cisco if the whitelisting approach was too inflexible for today's enterprise. He didn't think so and went as far as saying the technology was vital: "I'm not sure we can get to the place of feeling confident in our infrastructure without whitelisting."

AusCERT's general manager Graham Ingram also believes whitelists are the way forward: "I think [whitelists] are a natural progression. Blacklisting only had a limited life and we are getting to the end of that."

We have to face it. Desktop security is broken - it has been ever since computers were no longer confined to large, well-guarded buildings. Back then, there was no way of processing data (good or bad) unless someone fed a computer with punch cards, which is a far cry from the connected Web 2.0 world - and yet we still use the same basic architecture.

If we are serious about fixing security then let's embrace whitelists and move on.

While security experts appear to be in favour of whitelisting, I'm curious to know what ZDNet.com.au readers think of it and when, if at all, you plan implementing the technology. Take part in our reader poll and leave your feedback below.

Advertisement

Talkback 7 comments

    Another way for the users to hate the IT DepartmentAnonymous -- 26/05/08

    Whitelisting makes a lot of sense, but IT departments already too easily earn a reputation for being over authoritive, slow responding and not supportive of chaging business IT needs.

    Imagine if every user had to contact IT and get every little new program whitelisted - including interactive web applications where a lot of malware is hidden. Very soon the users will plain get fed up at best. At worst, the company would be burdened with a larger helpdesk organisation and the knowledge that it is slowing down the pace of business by locking down things that can or cannot be done at the desktop.

    Is this a matter of security vs agility?

    Risk overstatedAnonymous -- 30/05/08 (in reply to #320102622)

    Comments are spot on. This is just another case of the IT crowd overstating the risk to line their own pockets. IT is for the use of users and not for the IT crowd to dictate the terms of use of. They always are looking for ways to make their life easier usually at the expense of users. Remind me of the Yes Minister episode about tne new hospital that had no patients because it ran more efficiently that way.

    Sounds like someone is jealousxBeanie -- 06/06/08 (in reply to #320102985)

    Although they dont always handle things as well as they could, the "IT crowd" tend to get dictatorial because they are sick of getting the blame for the mess caused by the ignorance of some of the users. This situation will continue until senior managers pull their head from out of the sand to assess the risks and make the appropriate response decisions.

    for a business?Anonymous -- 28/05/08

    Whitelisting would make it easier for the IT department IMO, if its not in the whitelist, then you shouldn't be using it for the business should be the simple response, I work as a computer tech in a computer store, that services small business and home computers alike, and i can tell you right now, 70% of my work is removing virus/spyware infections from peoples computers, after they have browsed to a drive by download website, or installed some "free software" that comes bundled with free spyware, quite alot of the businesses use a specific set of programs and thats it, only using the internet to look up information, stopping those little programs from running, or stopping people from downloading limewire on their work pcs would be a step in the right direction.

    Easier for IT departmentsAnonymous -- 29/05/08

    Whitelisting makes the most sense in my opinion, too. Antivirus cannot keep up today. IT departments can create wider, open whitelists that meets the needs of the users in a business unit and at the same time prevent applications not on the whitelist from executing. (Users can still go to interactive web sites, by the way.) You actually lower the help desk calls because you don't have to keep reimaging the machines or clean them when there's a problem.

    Could work....xBeanie -- 06/06/08

    I think you need 3 things to make whitelists work:

    1. A whitelist service provider whose sole purpose in life is to maintain good quality whitelists.

    2. An "out" that allows the users to go to non-whitelisted sites but not without reminding them of their accountability when doing so. They should understand that visits to such sites would be under far more scrutiny.

    3. A blacklist service provider whose sole purpose in life is to maintain good quality blacklists. These sites cannot be visited under any circumstances.

    Dumb Dumb DumbJosh -- 02/07/08

    This is like the IT department vetting phone numbers before people can either call the number or receive calls from that number. Not bright.

    Great if you don't want people to use the technology...

    Dumb dumb dumb...

Add your opinion


Munir Kotadia

Munir Kotadia

Editor

[+] Read bio

Latest Videos

Tags

Back to top

Featured